- Victorville, CA
- May 4, 2026
Experienced Child and Family Services professional with a background in case management, program compliance, and team leadership. Proven ability to manage high-volume caseloads, support staff, and ensure timely, accurate service delivery while maintaining strong relationships with families and providers. Currently pursuing a Master’s in School Counseling, bringing a growing foundation in social-emotional support, advocacy, and culturally responsive practices to better serve diverse communities.
Education
Master of Science in School Counseling preparing professionals to design and implement comprehensive, data-driven school counseling programs that support students’ academic achievement, social-emotional development, and college/career readiness. Focuses on ethical practice, advocacy, equity, and culturally responsive interventions to serve diverse student populations.
Bachelor of Arts in Human Services providing a strong foundation in client advocacy, case management, and social service delivery. Focused on ethical practice, cultural competence, and supporting diverse populations through effective communication, resource coordination, and community-based interventions.
Experience
·Receive and process documentation from families and childcare providers in accordance with program regulation
·Review cases and request documentation to maintain eligibility and compliance
·Certify and re-certify families within required timeframes, including special circumstances (e.g., CPS cases)
·Complete Case management tasks to ensure accurate and timely childcare contracting
·Supervise a team of 5 employees, providing leadership, guidance, and performance feedback
·Lead weekly team meetings to communicate goals and updates
·Develop strategies to improve team productivity and operational efficiency
· Interview applicants to determine eligibility for public assistance programs
· Explain program requirements, policies, and client rights/responsibilities
· Review financial and eligibility documentation for programs such as CalWORKs, General Relief, CalFresh and Medi-Cal
· Verify information with external agencies to resolve discrepancies
· Calculate and authorize benefits for eligible applicants
· Refer clients to supportive services including Homeless Assistance and Family Stabilization programs
· Supported children’s emotional and social development
· Assisted youth in building life skills, routines, and healthy relationships
· Managed daily facility operations, including staff scheduling
· Implemented programs to support resident growth and stability
· Facilitated relationship-building between youth and their families
