Payment General Information

General payment department voicemail box 925-676-5442 x 3115

Payment Dates

Reimbursement will be made as follows:

  • Attendance Records received by the 5th of the month by 5 pm will be processed & uploaded to the bank on the 20th.
  • Attendance Records received by the 10th of the month by 5 pm will be processed & uploaded to the bank on the 25th.
  • Attendance Records received by the 2nd to last day of the month by 5pm will be processed & uploaded to the bank on the last day of the month.
  • Attendance Records for the month of June (the end of the fiscal year), must be submitted by July 15th to be eligible for payment
  • Attendance Records received later than the 30 days after the month of services rendered may not be reimbursable.
  • If the payment date is on a weekend or holiday payments will be issued on the business day prior to the closure.
    – Example the 20th is on Saturday, we will issue payments the Friday prior to the 20th.
  • If a payment submission date is on a weekend or holiday we will extend the submission date to the next business day.
    – Example the due for submission in on Sunday the 5th, we will accept attendance records though 5pm on the following business day.

1099’s

Childcare providers receiving payments from CocoKids are independent contractors and will receive 1099 from CocoKids. 1099’s will be mailed no later than January 31st of the year following the payment year.

Reprinted 1099’s are available from CocoKids. Please contact the Payment Department to receive copies. Note- 1099’s cannot be emailed.

W-9’s

Childcare providers are independent contractors and must have an updated W-9 on file with CocoKids. If you are using a business legal name and EIN please indicate preference on the W-9.

FORMS

Find attendance sheets and other forms here.

 

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